Terms and Conditions
Please carefully review the following terms that govern the use of High Supply Smoke Shop’s website, in-store shopping, and all related services such as online ordering and same-day local delivery. Accessing or purchasing from High Supply Smoke Shop signifies your understanding and acceptance of these conditions.
1. Who May Use Our Services (Eligibility & Age Requirement)
To shop at High Supply Smoke Shop, you must be at least 21 years old. This age rule applies to all products, including tobacco, vapes, kratom, and accessories—whether purchased online, in-store, or for delivery. Proof of age in the form of a valid government ID will be required. High Supply Smoke Shop may cancel any transaction if proper age verification is not provided.
2. Ordering, Payment, & Out-of-Stock Items
Orders must be fully paid at checkout using the payment methods we accept. If suspicious activity, fraud, or policy violations are detected, we reserve the right to cancel or refuse the order. Should any product become unavailable after you place an order, we will offer you a refund or suggest a suitable substitute.
3. Use of Products and Customer Responsibility
Products from High Supply Smoke Shop are meant for lawful use only and strictly for personal consumption. Reselling, redistributing, or misusing our products is not permitted. Always use products in accordance with local laws and the manufacturer’s instructions. High Supply Smoke Shop disclaims liability for any injury, damages, or negative outcomes arising from improper use or violation of applicable regulations.
4. Local Delivery & Pickup Details
We offer same-day delivery to certain locations, with availability subject to state and local regulations. Every delivery requires the recipient to present a valid ID at the time of receipt to confirm legal age. Failure to present acceptable identification will result in cancellation of the order without a refund. Delays due to adverse weather, courier service issues, or circumstances beyond our control may occur, for which High Supply Smoke Shop is not responsible.
5. Refunds, Exchanges, & Returns
In general, all purchases are final. However, if you receive an item that is damaged, defective, or does not match your order, please contact us as soon as possible so we can address your concern. Any requests for returns or refunds must be supported by valid proof of purchase and are subject to approval at our discretion.
6. Privacy and Data Handling
Your privacy matters to us. We process only the information required to manage orders, confirm your age, and enhance your shopping experience, following our Privacy Policy. Personal details may be shared with payment processors, shipping services, or as required by law, but will never be sold to third parties.
7. Unacceptable Behavior and Prohibited Actions
By using High Supply Smoke Shop services, you promise not to:
- Enter false information or use fraudulent identification.
- Attempt to buy products on behalf of anyone under 21.
- Use products for any unlawful purposes.
- Disrupt, interfere with, or harm our website or business operations.
8. Modifications to These Conditions
High Supply Smoke Shop has the right to update these Terms and Conditions whenever needed. Updates are effective once published on the website. Continued use of our services after changes demonstrates your consent to the revised terms.
9. Contacting High Supply Smoke Shop
If you have any questions or need further clarification regarding these Terms and Conditions, please reach out to us directly.
By continuing to shop with or access services from High Supply Smoke Shop, you confirm your agreement with these terms. We appreciate your understanding and cooperation.